I came to work for Polycot after having been in online community management and customer service with two companies that had previously hired this team for their websites.

We frequently get inquiries from outsourcing companies boasting of hundreds of developers ready to work on our projects at a moment’s notice. This collaboration, they claim, would enable us to focus on our “core business vectors and streamline [our] development process.” When one such company continued with repeated contacts, even after my polite rejections, I felt forced to lay it all out for them. Here was my response.